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Terms of service

LVDY Terms and Conditions

1. LVDY

a) “LVDY” is the trademark or registered trademark of Saint Health and Wellbeing Limited in the U.K.

b) The material in this website is copyright to Saint Health and Wellbeing limited or our content and technology providers. You are welcome to view, print and download the contents of the Website for personal use, but not for any other purpose.

 

2. Contacting Us

E-mail: info@lvdy.co.uk

Post: LVDY, Montrose House, 186 Petersham Road Richmond Surrey TW10 7AD U.K.

 

3. Website

a) We believe that information provided in this website is accurate. However, no representation or warranty of any kind is given in respect of the information.

b) We do not accept liability for any loss (whether direct, indirect or consequential) arising from reliance on information contained in this website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

 

4. Product Descriptions

a) The description and specification of products in this website is only approximate. We reserve the right to make changes which do not materially affect the quality or performance of our products.

b) Price and availability of products are subject to change without notice.

 

5. Ordering

a) Products may be ordered via this website by submitting a completed order form through the check-out procedure.

b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us. Until we send an e-mail your order has not been accepted.

 

6. The Price and Payment

a) The price of the products will be the price quoted on the website at the time we accept your order. The price will include any applicable value added tax and, save in the case of samples not forming part of a larger order, the cost of delivery. Samples ordered not as part of a larger order will be subject to delivery costs as quoted on the website at the time we accept your order. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

b) Payment is made at the time we accept your order. Refunds will generally be made by means of a credit to your original payment method.

c) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

 

7. Delivery of Products

a) We will arrange delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products after deduction of the costs of delivery.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. Subject to the exception to clause 3(b) above, we will not be liable in any circumstances for any loss or damage in excess of the price paid for the products in question.

 

8. Cancelling Orders

a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) If you cancel your order after we have despatched the products, then you must return the products to us at the address mentioned above. The products should be returned in their original unopened packaging, in good condition and at your own expense. We recommend the use of a Recorded Delivery Service.

c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

 

9. General

a) The products advertised on the website are intended for sale to persons dealing as consumers and are not for re-sale.

b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction.

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